Frequently Asked Questions
- Sulfate-free Detangling Shampoo – For all hair textures
- Tea-Tree Conditioner with Peppermint – For all hair textures
- Hair Moisturizing Lotion – Serves as leave-in & moisture sealer for natural hair and our hair extensions. Highly recommended for our Kinky, Natural/ O Curl, Soft Wavy & Wet & Wavy textures.
- Curl Definer- Primarily for natural hair, wash & go
- Twist & Curl Cream – Primarily for natural hair, locs & twists
In the event you are not satisfied with your hair purchase, eligible purchases can be returned unused and in the original bundle and packaging within 10 days of delivery. Unused loose hair (hair for braiding in standard colors) can be returned or exchanged; however because our weaves, custom blends & custom colors are made to your request, they cannot be returned or exchanged. Any hair that has been dyed, treated or removed from the original bundle is NOT eligible for return or exchange. All eligible exchanges and returns will be processed within 5 days of IY’s receipt of the returned purchase. IY’s is not responsible for shipping cost incurred for returned items. Please contact IY at Info@ItsYours.net or 301-860-1956 to initiate the return process and mailing address for items eligible for return.