Frequently Asked Questions

How much hair is needed?
Our hair is sold by the ounce, typically 6oz for braiding, 8oz for weaving (if you’re using longer lengths, add 1-2oz more to your order to make up for the weight of the longer length.

Can you use this hair if you have a relaxer or transitioning?
Yes, our hair can be used on natural, relaxed or hair in transition. It’s ideal because its human hair, it’s soft and it won’t weigh your hair down. We use the finest Virgin Remy hair to create our various natural looking textures to match or blend in with your own hair.

Do you have longer lengths or additional colors?
We are a full service hair manufacturer. Our website shows our standard lengths and colors, however we can customize your order in length and/or color, upon your request and based on availability.

Is the hair reusable?
Yes, most textures are reusable if the hair is maintained properly (see the product description).

Which products are for what hair?
  • Sulfate-free Detangling Shampoo – For all hair textures
  • Tea-Tree Conditioner with Peppermint – For all hair textures
  • Hair Moisturizing Lotion – Serves as leave-in & moisture sealer for natural hair and our hair extensions. Highly recommended for our Kinky, Natural/ O Curl, Soft Wavy & Wet & Wavy textures.
  • Curl Definer- Primarily for natural hair, wash & go
  • Twist & Curl Cream – Primarily for natural hair, locs & twists

Can I return the hair?
It’s Yours Hair Co. strive for the highest in customer satisfaction. In order to ensure that your order meets your specifications please carefully follow the steps to place your order in the shopping cart. You may also add a note contact us via email or call with questions.

In the event you are not satisfied with your hair purchase, eligible purchases can be returned unused and in the original bundle and packaging within 10 days of delivery. Unused loose hair (hair for braiding in standard colors) can be returned or exchanged; however because our weaves, custom blends & custom colors are made to your request, they cannot be returned or exchanged. Any hair that has been dyed, treated or removed from the original bundle is NOT eligible for return or exchange. All eligible exchanges and returns will be processed within 5 days of IY’s receipt of the returned purchase. IY’s is not responsible for shipping cost incurred for returned items. Please contact IY at or 301-860-1956 to initiate the return process and mailing address for items eligible for return.

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