Shipping

Shipping is not included in shopping cart total.

Final shipping calculations will be calculated based on the products in your order and added to your total at the time your credit/debit card is charged.

 

Shipping Options*

 

  1. $7 USPS Priority 2-3 day Shipping

– Available option for hair orders and/or 5 hair products or less

  1. $12 USPS Priority 2-3 day Shipping

– Available option for 6 or more hair products

  1. $20 Express Shipping (via USPS or UPS)

– All weaves & custom orders (hair over 22″) must be shipped using this option

 

Please Note:

*Shipping options and delivery time are determined based on hair and product availability.

*If determined that order cannot be shipped based on the option selected, customer will be notified of additional shipping cost.

 

Exchanges and Returns

It’s Yours Hair Co. strive for the highest in customer satisfaction. In order to ensure that your order meets your specifications please carefully follow the steps to place your order in the shopping cart. You may also add a note contact us via email or call with questions.

In the event you are not satisfied with your hair purchase, eligible purchases can be returned unused and in the original bundle and packaging within 10 days of delivery. Unused loose hair (hair for braiding in standard colors) can be returned or exchanged; however because our weaves, custom blends & custom colors are made to your request, they cannot be returned or exchanged.

Any hair that has been dyed, treated or removed from the original bundle is NOT eligible for return or exchange. All eligible exchanges and returns will be processed within 5 days of IY’s receipt of the returned purchase. IY’s is not responsible for shipping cost incurred for returned items. Please contact IY at Info@ItsYours.net or 301-860-1956 to initiate the return process and mailing address for items eligible for return.

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